Kelly, thank you so much for following up. They just emailed yesterday and all is squared up. They put next year’s maintenance fees into our account as a credit – all good! If we decide on another timeshare deal in the future, we will definitely use your company! I’d like to get a points-based purchase in a couple years. All the glitches in this deal were not your fault. You are awesome! If there’s a way to write a review, I will.